We create hosting and streaming services for companies.
This page explains how to delete your CastHost account and any data we store about you, including data we receive when you connect a Facebook, Instagram, or Threads account to your CastHost dashboard. We honour every deletion request, and you do not need a reason to ask.
If you only want to remove the link between CastHost and one of your social platforms (Facebook page, Instagram business account, or Threads profile), you can do it yourself:
This immediately revokes the access token and deletes the cached posts, insights, and profile data we stored for that platform. You can also revoke our access directly from Facebook, Instagram, or Threads in their respective Settings → Apps and Websites screens.
To delete your entire CastHost account and every piece of data tied to it (radio configuration, billing records subject to legal retention, social connections, scheduled posts, uploaded media):
We will confirm receipt within one business day, complete the deletion within 30 days, and send a final confirmation when it is done. If you are in a region with statutory deletion deadlines shorter than 30 days (for example, certain EU member states under GDPR), we will meet that shorter deadline.
We retain the minimum data required by law — for example, invoices and payment records (typically seven years for tax purposes) and abuse/security logs needed for fraud investigations. These records are not used for any other purpose and are deleted at the end of their statutory retention window.
If you have questions about deletion or want confirmation that your data has been removed, contact support@casthost.net. For privacy-specific questions, see our Privacy Policy.
We create hosting and streaming services for companies.
